G Professional Collaboration Engineer Practice Exam

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What two options are available to sync non-employee contacts to G Suite for easy access in Gmail?

  1. Use the Directory API to upload a .csv file containing the contacts.

  2. Develop a custom application to call the Domain Shared Contacts API.

  3. Use the People API to upload a .csv file containing the contacts.

  4. Configure GCDS to synchronize shared contacts.

The correct answer is: Develop a custom application to call the Domain Shared Contacts API.

The most effective way to sync non-employee contacts to G Suite for easy access in Gmail is to develop a custom application that utilizes the Domain Shared Contacts API. This API is specifically designed to manage shared contacts for a G Suite domain, allowing organizations to create, update, and delete contacts that can be accessed by all users within that domain. By developing a custom application that communicates with this API, organizations can automate the process of syncing and managing contacts, ensuring that users always have access to the most up-to-date information. This approach is beneficial because it allows for more precise control over how and when contacts are synchronized, tailored to the specific needs of the organization. Additionally, the custom application can implement features such as periodic updates, error handling, and integration with other systems. Using other methods like the People API or the Directory API to upload contacts can be more limiting, as they may not fully address the specific needs for managing shared contacts. Utilizing GCDS for synchronization is also an option, but it is primarily designed for syncing data between G Suite and existing on-premises LDAP directories rather than directly managing shared contacts through an application interface. Therefore, developing a solution using the Domain Shared Contacts API is the most appropriate and effective method for this scenario.