What must be updated in Active Directory to modify user's information synced with G Suite?

Email groups must be updated for account changes.

Users' primary email and last names must be updated.

To modify a user's information synced with G Suite through Active Directory, it is essential to update the user's primary email and last names in Active Directory. This is because G Suite relies on the data provided by Active Directory for user identity management. The primary email signifies the user's main email address used for authentication and communication within G Suite, while the last name is a critical piece of personal information that influences how a user is displayed and identified in various G Suite applications.

When these specific attributes—primary email and last name—are updated in Active Directory, the synchronization process ensures that G Suite reflects these changes. This keeps the user profile consistent across both platforms, which is vital for user experience and operational integrity.

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Ensure all users have logged into their accounts post-update.

Review the change history of the user's account.

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