G Professional Collaboration Engineer Practice Exam

What should you do to recover an email that is no longer in the Trash and needed for investigation?

1. Using Vault, perform a search for the email and export the content to a standard format to provide for investigation.

2. Using the Gmail Audit log, perform a search for the email, export the results, then import with G Suite Migration for Microsoft Outlook.

3. Using the Message ID, contact Google G Suite support to recover the email, then import with G Suite Migration for Microsoft Outlook.

4. Using the Vault Audit log, perform a search for the email, export the results, then import with G Suite Migration for Microsoft Outlook.

The correct answer is: Using Vault, perform a search for the email and export the content to a standard format to provide for investigation.

To recover an email that is no longer in the Trash and is needed for investigation, utilizing Vault is the most appropriate approach. Google Vault is a powerful tool designed for retention, search, and export of data, including emails. When an email has been deleted from the Trash, it may still reside in Vault if the organization's policies have configured retention settings accordingly. By performing a search within Vault, you can locate the specific email needed for the investigation. Once found, the email content can be exported in a standard format, which is essential for documentation and compliance purposes during an investigation. Exporting the content allows you to retain the email in a format that can be easily understood and utilized in an investigative context. This approach is efficient and aligns with best practices for data retention and recovery, making it the best choice for this scenario.