G Professional Collaboration Engineer Practice Exam

What feature helps retain emails to comply with legal requirements?

1. Email forwarding.

2. Email routing rules.

3. Litigation holds.

4. Two-step verification.

The correct answer is: Litigation holds.

The feature that helps retain emails to comply with legal requirements is litigation holds. When a litigation hold is placed on an account, all emails and relevant data are preserved in their existing state and cannot be deleted, modified, or overwritten. This is crucial for organizations needing to comply with legal regulations, investigations, or litigation, as it ensures that critical information is available and intact for legal scrutiny. Litigation holds function by preventing the automatic deletion of emails that would typically occur according to the organization’s retention policies, thus securing the necessary documentation during a legal process. This capability is essential for maintaining compliance and protecting the organization from legal repercussions. Other options, such as email forwarding and routing rules, do not serve to preserve emails in the context of legal holds. While two-step verification is a security measure that protects accounts from unauthorized access, it does not relate to data retention for legal compliance.