G Professional Collaboration Engineer Practice Exam

In developing an ongoing adoption plan after a G Suite rollout, what should be utilized to gather user engagement metrics?

1. Use Google Guides for ad-hoc training sessions.

2. Employ Work Insights to analyze adoption metrics.

3. Gather training metrics from Reports APIs.

4. Monitor Email attachment types to identify underutilized features.

The correct answer is: Employ Work Insights to analyze adoption metrics.

Utilizing Work Insights to analyze adoption metrics is an effective approach in developing an ongoing adoption plan after a G Suite rollout. Work Insights provides data-driven insights into how users interact with Google Workspace tools over time. It offers a dashboard that highlights user engagement levels, which can reveal not just how many users are active but also how they are using various features. This data is critical for understanding overall user adoption and identifying areas where additional training or resources might be needed. By analyzing metrics such as app usage, collaboration frequency, and interactivity among users, organizations can tailor their strategies to enhance productivity and ensure that all users are making the most of the G Suite features available to them. In contrast, while employing Google Guides for ad-hoc training sessions can support user engagement, it does not provide quantifiable metrics for analysis. Similarly, gathering training metrics from Reports APIs may not directly correlate to user engagement with the tools themselves, and monitoring email attachment types can give only surface-level insights about feature usage but lacks the comprehensive view that Work Insights provides.