G Professional Collaboration Engineer Practice Exam

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How should conflict accounts be managed when transitioning to G Suite?

  1. Remove conflict accounts using a dedicated tool.

  2. Rename the accounts temporarily and recreate them.

  3. Ask users to apply for new G Suite accounts.

  4. Transfer unmanaged users to resolve conflicts.

The correct answer is: Transfer unmanaged users to resolve conflicts.

Managing conflict accounts during a transition to G Suite is crucial for ensuring a smooth migration and maintaining user access. The correct approach involves transferring unmanaged users to resolve conflicts effectively. This means identifying accounts that may have duplicate emails or usernames and deciding how best to consolidate them under the new G Suite infrastructure. Transferring unmanaged users allows for a systematic resolution of conflicts while retaining user data and settings associated with those accounts. It is a strategic approach, facilitating the integration of existing data into the new system without losing important information or forcing users to create new accounts or request access anew. This method addresses the potential issues that arise from duplicate accounts by unifying user access and reducing confusion, which is essential for maintaining productivity during the transition. By carefully managing these accounts, organizations can ensure a seamless switch to G Suite while enhancing user experience and minimizing disruptions.